Returns

Dell Resell — last updated 31 July 2026

Because Dell Resell ships directly from our supplier network, we are only able to offer returns or refunds where there has been an issue with your delivery — for example, if the wrong item was sent, an item arrives damaged, or an item is missing from your order.

We do not accept returns for change of mind, incorrect size selection, or general dissatisfaction with an item, given the international shipping distances involved.

To request a return or refund: email info@DellResell.com within 14 days of delivery with your order number, a description of the issue, and photos of the item(s) received. We will review your claim and respond within 3 business days with a resolution — a replacement, partial refund, or full refund, at our discretion.

Approved refunds are issued to your original payment method within 5–10 business days.